Normal returns within 30 days?

If you change your mind about any item you purchased from Myvelvettouch, you have 30 days to return it for a full refund. Items must be unopened, unused, or unworn, with packaging and tags intact.

Try something else! Terms and conditions apply.

If I return a used sex toy, will you resell it?

Absolutely not! Returned items are handled in an environmentally friendly manner.

Check your refund status.

Contact us via live chat or the inquiry form with your shipping address, and we'll assist you as soon as possible.